HealthDeliver Website Privacy Policy

Applies to lab.healthdeliverclinic.asia

Introduction

At HealthDeliver located at HealthDeliver Clinic, 9th floor, MedAsia Health Complex, 14 Sukhumvit 5 Alley, Khlong Toei Nuea, Watthana, Bangkok 10110, we are committed to safeguarding the privacy and security of our patients’ personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with the Personal Data Protection Act of 2019.

Scope of Personal Information

We collect information that identifies you as an individual or relates to an identifiable individual. This includes, but is not limited to, names, surnames, email addresses, phone numbers, health records, medical history, and appointment details. Financial information such as credit card or debit card details is strictly protected and handled with additional security measures.

Objectives of Patient Data Collection

Our primary goal in collecting personal information is to provide you with safe, efficient, and personalized medical services. This includes:

• Patient identification and verification.
• Appointment scheduling and reminders.
• Diagnosis, treatment, and medical advice.
• Coordination with internal departments for comprehensive patient care.
• Research, statistics, and reporting for clinic operational improvement.

Data Security Measures

We employ a range of physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption, access controls, secure data storage practices, and regular security assessments.

Data Sharing and Disclosure

Your personal information may be shared within our clinic’s internal departments and with external organizations under strictly controlled conditions, including:

• Other healthcare providers for diagnosis and treatment purposes.
• Insurance companies for healthcare benefits utilization.

We do not share patient information with financial institutions or unrelated third parties.

Cookies

This website uses cookies and similar technologies. See our Cookie Policy for details.

Patient Rights

You have the right to:

• Access, review, and request a copy of your personal information.
• Request corrections to ensure your information is accurate and up-to-date.
• Object to the processing of your data in certain circumstances.
• Request the deletion or restriction of your personal information.

To exercise any of these rights, please contact our Data Protection Officer at the address or phone number provided below.

Contact Information

For any inquiries or concerns about our privacy practices or your personal information, please contact:

Updates to Our Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or through direct communication.

Compliance and Regulatory Information

This Privacy Policy is aligned with the Personal Data Protection Act of 2019 and reflects our commitment to protecting the privacy and security of our patients’ information.

Feedback

We welcome your feedback on our privacy policy and practices. Please contact our Data Protection Officer with any comments or suggestions.